The Development Property Manager will have a daily report of vehicles that have been towed from the lots at the Development, check with the Property Manager to confirm. Then contact the Development's towing company for more information on how to retrieve your vehicle.
Contact the towing company for that Development. Towing information is posted on signage around the parking facility.
The Development Property Manager will have this information, as they have to authorize the towing of any employee vehicles.
The vehicle owner is responsible for all towing fees.
Fees are paid directly to the towing company. The towing fees for release of a towed vehicle are as follow:
*additional fees may apply in some circumstances
|$62.50||To stop a tow, after the vehicle is connected to the tow truck until the vehicle is towed off development grounds.|
|$125||Towing the vehicle off development grounds and three days of storage|
|$15 per day||Storage of the vehicle after the first three days. After 30 days of storage the vehicle can be sold for salvage.|
Your vehicle was in violation of our towing policy. Please refer to our policy in the Parking Rules and Regulations page.
Complaints can be made via phone to the NYCHA Parking Services offices. Please see the Contact Us page for further information on how to reach the office.
Towing is enforced at all NYCHA Development parking facilities.
You can go to nycha.mybootinfo.com or call (844) 859-1073 for information on getting the boot released.
The vehicle owner is responsible for all booting fees.
|Boot removal fee:||$100.00|
|Late boot fee:||$25/ per 24 hours up to $500|
|Damaged boot fee:||$200|
|Lost boot fee||$500|
|Cash/DC/CC convenience fee:||up to 3% will be added to bill|
Your vehicle was in violation of our parking policy. Please refer to our policy in the Parking Rules and Regulations page.
All vehicles are checked thoroughly both visually and through the parking permit software prior to a boot getting placed, but if you believe an error was made please send you concern and backup to PO Box 2690 | New York, NY 10108, and we will investigate and respond in writing.
Currently, booting is enforced in all Bronx borough NYCHA Development parking facilities, in addition to towing. We will likely expand to other boroughs in the future.
“Beginning June 2018, the New York City Housing Authority will introduce a new enforcement service for parking lots at Bronx developments called “Self-Release Booting.” Although cars may still be towed, this new approach will help NYCHA residents with parking permits by reducing the number of vehicles parked illegally.”