RENEWAL SEASON FOR 2025-2026 IS COMING TO AN END

This is a friendly reminder to renew your 2025-2026 NYCHA parking permit online today as we approaching the end of renewal season on May 30th, 2025.

All paid permits are currently being mailed, you should receive yours before May 30th, 2025, the ongoing cycle have been extended until May 30th, 2025.

You may log into your account using your phone or email address as username but not both, you will need to continue using the same username in order to see the existing account.

  • Already submitted your renewal but can't see it when logging in?​
    Make sure you're logging in with the same username you used to complete the application. If you are using the wrong username, select "Change Account" on the login screen (located underneath the PIN entry field), and follow the prompts to log in with the correct username. If you’re still having issues, please contact us for assistance at [email protected] or call us at (212) 967 4875.​

If you are trying to make updates to your account due to the two new rules implemented this year, see below:

  • if the application was denied due to outstanding rent arrears, once the household pays the arrears in full or enters a payment plan for the full balance of arrears owed, you will be able to submit a new application, if the application window is still open, please be aware that the process may take up to 21 days.
  • Starting with the renewal period for the May 1, 2025-April 30, 2026, cycle and beyond, the registered owner of the vehicle must be on the household composition as an authorized household member to obtain or renew a permit. A previous permit holder who is not an authorized household member will not be allowed to renew their permit. Please visit your managements office and request to be added to the lease composition to proceed with your renewal, please be aware that the process may take up to 90 days
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Towed/Booted?

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  1. I think my vehicle was towed. What should I do?
  2. How can I get my vehicle back?
  3. I am a NYCHA employee, who do I contact about my towed vehicle?
  4. Who pays the towing fee?
  5. How much do the towing companies charge to release a towed vehicle?
  6. Why was my vehicle towed?
  7. My vehicle was erroneously towed, how do I file a complaint?
  8. How do I know if towing is enforced at the lot?
  9. My vehicle was booted, what should I do?
  10. Who pays the booting fee?
  11. How much does the booting company charge to release the boot?
  12. Why was my vehicle booted?
  13. My vehicle was erroneously booted, how do I file a complaint?
  14. How do I know if booting is enforced at the lot?

  1. I think my vehicle was towed. What should I do?

    The Development Property Manager has the contact information for the towing company in your area, check with the Property Manager to confirm. Then contact the Development's towing company for more information on how to retrieve your vehicle.

  2. How can I get my vehicle back?

    Contact the towing company for that Development. Towing information is posted on signage around the parking facility.

  3. I am a NYCHA employee, who do I contact about my towed vehicle?

    The Development Property Manager will have this information, as they have to authorize the towing of any employee vehicles.

  4. Who pays the towing fee?

    The vehicle owner is responsible for all towing fees.

  5. How much do the towing companies charge to release a towed vehicle?

    Fees are paid directly to the towing company. The towing fees for release of a towed vehicle are as follow:

    *additional fees may apply in some circumstances

    Fee Description
    $92.50 To stop a tow, after the vehicle is connected to the tow truck until the vehicle is towed off development grounds.
    $185 Towing the vehicle off development grounds and three days of storage
    $15 per day Storage of the vehicle after the first three days. After 30 days of storage the vehicle can be sold for salvage.

  6. Why was my vehicle towed?

    Your vehicle was in violation of our towing policy. Please refer to our policy in the Parking Rules and Regulations page.

  7. My vehicle was erroneously towed, how do I file a complaint?

    Complaints can be made via phone to the NYCHA Parking Services offices. Please see the Contact Us page for further information on how to reach the office.

  8. How do I know if towing is enforced at the lot?

    Towing is enforced at all NYCHA Development parking facilities.

  9. My vehicle was booted, what should I do?

    You can go to nycha.mybootinfo.com or call (844) 859-1073 for information on getting the boot released.

  10. Who pays the booting fee?

    The vehicle owner is responsible for all booting fees.

  11. How much does the booting company charge to release the boot?

    Description Fee
    Boot removal fee: $185.00
    Late boot fee: $25/ per 24 hours up to $500
    Damaged boot fee: $200
    Lost boot fee $500
    Cash/DC/CC convenience fee: up to 3% will be added to bill

  12. Why was my vehicle booted?

    Your vehicle was in violation of our parking policy. Please refer to our policy in the Parking Rules and Regulations page.

  13. My vehicle was erroneously booted, how do I file a complaint?

    All vehicles are checked thoroughly both visually and through the parking permit software prior to a boot getting placed, but if you believe an error was made please send you concern and backup to PO Box 2690 | New York, NY 10108, and we will investigate and respond in writing.

  14. How do I know if booting is enforced at the lot?

    Currently, booting is enforced in all NYCHA Development parking facilities, in addition to towing.

 

Towing Companies Based on Borough

*Be advise, there are two towing companies per borough effective June 1st, please contact both companies on your borough to locate your vehicle. 

 

 Brooklyn

  • Breen Bros - Phone # 718-802-0022 Address: 1908 Shore Parkway, Brooklyn, NY 11214. 

  • Self-Made - Phone # 929-454-350 Address: 9609 Ditmas Ave. Brooklyn, NY 11236. 

 

Staten Island

  • Breen Bros - Phone # 718-979-9084 Address: 566 Industrial Loop W, Staten Island, NY 10309.

 

Manhattan

  • All Boro -Phone # 718-684-2020 Address: 1115 East 179th St. Bronx NY 10460.

  • Eastern Roadside Service -Phone # 718-594-3709 Address: 1380 East Bay Ave. Bronx, NY 10474.

 

Bronx

  • Five J’s -Phone # 718-822-1212 Address: 809 Zerega Ave. Bronx, NY 10473.

  • All Boro -Phone # 718-684-2020 Address: 1115 East 179th St. Bronx, NY 10460

 

Queens

  • Self-Made -Phone # 929-454-7350 Address: 9609 Ditmas Ave. Brooklyn, NY 11236

  • KNA -Phone # 347-724-9225 Address: 150-41 Cohancy St., Ozone Park, NY 11417

 

“Beginning June 2018, the New York City Housing Authority will introduce a new enforcement service for parking lots at NYCHA developments called “Self-Release Booting.” Although cars may still be towed, this new approach will help NYCHA residents with parking permits by reducing the number of vehicles parked illegally.”